Billy Howell Ford Coronavirus FAQ | Cumming, GA, Ford Dealer

Billy Howell Ford Lincoln
COVID-19 Information & FAQ

During these uncertain times, we know that you must have a lot of questions. At Billy Howell Ford, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you will find this information about how we are operating during the COVID-19 outbreak useful. If there is anything we can help you with, please do not hesitate to reach out to our Ford dealership in Cumming, GA, at your earliest convenience.

Cheerful young woman showing her new car key at Howell Ford.

Is Billy Howell Ford Open Right Now?

Yes, Billy Howell Ford is open right now!

You are welcome to visit us at our Cumming Ford dealership. If you choose to visit us, please know that all of us at Billy Howell Ford consider the health and safety of our customers and employees a top priority. Therefore, we have new practices and sanitation measures in place so you can feel confident in our environment.

Can I Buy a Car from Billy Howell Ford Right Now?

Yes, you can buy a car from Billy Howell Ford right now.

Billy Howell Ford is committed to serving the local Forsyth County community any way we can during this pandemic, so we are making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. If you are interested in buying a new Ford or used car for sale right now, we encourage you to use our online Self-Checkout tool and make an appointment for us to deliver a vehicle right to your door. Whether you are interested in buying or leasing a new Ford, you will get peace of mind knowing we will deliver it to you for a test-drive or after the purchase.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Mechanic in uniform is working in auto service. Car repair and maintenance.

Mechanic fills the engine with engine oil

Is Billy Howell Ford Open for Service?

Yes, Billy Howell Ford is open for service.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our Ford service center in Cumming, GA, for reliable auto repairs nearby. We can take care of Ford oil changes, brake repairs, battery replacements and more! Plus, we are making it easier than ever to get the quality car repairs you need because we will come to you. We are currently offering pick-up and delivery if you would prefer to have service from your home or office. If you would like to schedule a service appointment or learn about the current Billy Howell Ford hours, just give us a call at (770) 887-2311.

Does Billy Howell Ford Deliver?

Yes, Billy Howell Ford is happy to deliver to you.

To protect both our customers and our employees, the entire team at Billy Howell Ford is practicing safe social distancing. However, we are working and we're ready to tend to all your Ford sales and service needs. If you are interested in buying a vehicle from us, our team would be happy to bring you the car, truck or SUV you've been eying so you can take a test-drive. If you would then like to buy the car, we will talk to you about our new Ford specials so we can get you behind the wheel as soon as possible.

Woman cleaning using a spray sterilizing solution to disinfect foor handle

A man cleaning car interior, car detailing.

What Are the New Billy Howell Ford Sanitation Measures?

Here at Billy Howell Ford, there is nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

We are reminding employees through multiple channels about washing hands often. We are providing additional hand sanitizer dispensers as well.
For guests, we are providing more hand sanitizer dispensers across our businesses in high-visibility and high-traffic areas. We are also increasing our reserves of hand sanitizers for use by our guests and employees over an extended period.
We are buying more cleaning and disinfectant supplies. We are increasing the frequency of cleaning high-touch surfaces in public areas with additional staffing.
If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek medical attention and to self-quarantine.

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license charges. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.

Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price excludes tax, tag, pulse fee, and $977 doc fee. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.

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