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Diesel Contamination Assistance in Cumming, GA

If even an ounce of DEF fluid is put in your fuel tank - it will destroy your fuel system. Once the engine has started - it is too late. Chances are, if you are reading this, it is too late. If by a miracle, you have not started your truck after the contamination, lock up your key and call us at 770-887-2311 and ask for Glenn our DEF specialist or email him at gspayde@howellford.com with any questions. We even recommend disabling your fuel pump. Please contact Glenn and he will be happy to assist you in unplugging the fuel pump


IF it is too late, contact us. The good news is your insurance company should cover the cost if we can contact them before any repair work has been started. Currently we have a 100% success rate with the insurance companies.

  • This repair must be done by a Ford Dealer or there is a chance part of your factory warranty will be voided
  • The typical repair cost is between $8-$12K to properly correct this issue

  • We offer DEF repair customers:

  • Free towing (with paid repair) up to 500 miles to our dealership
  • Factory trained and Certified Diesel Technicians
  • Factory Ford Replacement Parts that are in stock
  • 2 yr/Unlimited mileage parts and labor warranty on all replaced components, or the remainder of factory warranty whichever is longer
  • Priority service completion
  • Complimentary service loaner while repairs are completed
  • We deal directly with your insurance provider to assist you in coverage
  • Deductible assistance


  • Contact Us

    Billy Howell Ford

    1805 Atlanta Highway
    Cumming, GA 30040
    Driving Directions
    Sales 678-341-8803
    Service 678-341-8804
    Parts 678-341-8801
    Billy Howell Collision Center 770-205-1266
    Monday 8:00AM - 8:00PM
    Tuesday 8:00AM - 8:00PM
    Wednesday 8:00AM - 8:00PM
    Thursday 8:00AM - 8:00PM
    Friday 8:00AM - 8:00PM
    Saturday 9:00AM - 6:00PM
    Sunday 12:00PM - 5:00PM
    Monday 7:30AM - 6:00PM
    Tuesday 7:30AM - 6:00PM
    Wednesday 7:30AM - 6:00PM
    Thursday 7:30AM - 6:00PM
    Friday 7:30AM - 6:00PM
    Saturday 8:00AM - 4:00PM
    Sunday Closed
    Monday 8:00AM - 6:00PM
    Tuesday 8:00AM - 6:00PM
    Wednesday 8:00AM - 6:00PM
    Thursday 8:00AM - 6:00PM
    Friday 8:00AM - 6:00PM
    Saturday Closed
    Sunday Closed